DiscGo Business Terms and Conditions
These Terms govern the DiscGo Business website, enquiries, free listings and paid merchant subscriptions.
Last updated 25 August 2026
By using the Business Site, you agree to the provisions that apply to website use. A Merchant agreement begins only as described in Section 1.
1. Scope and agreement
Parties and definitions
DISCGO TECH - FZCO, Dubai, UAE (“DiscGo”, “we”, “us” or “our”) operates the Business Site and DiscGo Business. “Merchant” means a business approved for a free listing or paid subscription.
When an agreement begins
An enquiry, waitlist entry or report request does not create a listing or subscription. A free listing begins only after DiscGo approves the registration and the Merchant electronically accepts these Terms. A paid subscription begins when the Merchant accepts its Subscription Order by payment or another electronic method specified by DiscGo. The person accepting confirms authority to bind the Merchant.
Agreement documents
The agreement consists of these Terms, the accepted registration record or Subscription Order and any promotional terms expressly incorporated into it; the registration record or Order prevails only where it expressly changes a specified provision. DiscGo may retain the accepted version and electronic acceptance record. The DiscGo Business Privacy Policy is a notice and does not form part of the agreement. Consumer DiscGo is governed by separate consumer terms.
2. Registration, plans and Services
Registration and publication
DiscGo may verify a Merchant and approve or decline registration before publication. Following approval, DiscGo may publish approved business details and Offers through its app, web experience and related channels in accordance with the applicable plan or Order.
Features included in every plan
DiscGo Business (Free), Business Plus, Business Pro and Business Unlimited each include unlimited Offers, a verified badge, a venue-specific QR code intended to open and save the relevant venue, days and hours displayed on each Offer, and up to five photographs per covered venue.
Venue coverage
Free and Plus each cover one venue; Pro covers up to three. Business Unlimited is the bespoke tier for high-volume or multi-brand operators and covers the custom venue allowance stated in the Order; it does not create a default unlimited-branch entitlement. Venue limits apply to venues operated by the contracting Merchant; affiliates, franchisees and separately owned businesses require separate agreements unless an Order expressly provides otherwise.
Business Free
Free includes one custom CTA button. Its Offers do not include custom visuals; Offer terms appear on the Offer details page rather than the venue page; Free Offers are sorted with platform-sourced Offers under DiscGo’s ordinary rules and are not eligible for hours-based discovery, pinned placement, boosts or reporting.
Business Plus, Pro and Unlimited
Plus, Pro and Business Unlimited each include up to three custom CTA buttons, a custom visual for each Offer, Offer terms displayed on the venue page, eligibility for hours-based discovery, and placement above all platform-sourced Offers. Plus, Pro and Business Unlimited will receive a live month-to-date dashboard of aggregated impressions, clicks, CTA taps and saves if and when released. Pro and Business Unlimited will additionally receive downloadable reports and reporting history if and when released. Plus, Pro and Business Unlimited will be eligible for boosts or advertising features if and when released. Reporting is aggregated and does not identify individual users. Features described as planned or coming soon are unavailable until DiscGo confirms their release, and no release date is guaranteed.
Service limitations
The QR experience may depend on the user’s device, permissions, account status and app availability. DiscGo will provide the Services with reasonable skill and care but does not guarantee minimum impressions, clicks, saves, enquiries, redemptions, customers, revenue or ranking.
3. Fees, billing, renewal and cancellation
Fees and renewal
Fees, billing frequency, term and promotional terms are stated in the Subscription Order and payable in advance. Fees exclude VAT and other taxes chargeable by law. No commission or revenue share is payable unless separately agreed in writing. Renewal occurs only on the basis stated in the accepted Order and any required payment authority. DiscGo will give at least 30 days’ notice before changing a recurring fee and before an annual renewal amount becomes due.
Cancellation
A Merchant may cancel using the contact details in its Order or by emailing partners@discgo.co; cancellation takes effect at the end of the current paid period and does not create a mid-period refund unless the Order, these Terms or mandatory law provides otherwise.
Failed payments and reversion to Free
If a renewal or monthly payment fails, paid features remain available for seven days. If payment remains unpaid at the end of that period, the paid subscription ends and the account reverts to DiscGo Business (Free). All published Offers remain live, but paid features—including additional CTA buttons, custom Offer visuals, venue-page terms placement, hours-based discovery, pinned placement, reporting, boosts and any additional Pro venue slots—are disabled. A later paid subscription is a new subscription on the terms then available and restores the applicable paid features without requiring Offers to be recreated.
Plan changes, Free listings and promotions
A plan or billing change takes effect only through an accepted new or updated Order. A DiscGo Business (Free) listing continues until cancelled; the Merchant may end it at any time, and DiscGo may materially change or withdraw it on at least 30 days’ notice, or immediately where continued publication would be unlawful or the Merchant commits a serious or unremedied material breach. Promotional terms expressly communicated to a Merchant form part of its agreement and cannot be reduced by a later amendment unless the Merchant agrees.
4. Merchant offers and responsibilities
What qualifies as an Offer
An Offer is a distinct promotional proposition, including a discount, fixed-price package, bundle, set menu, brunch or event offer, buy-one-get-one arrangement, complimentary add-on or another genuine consumer benefit. An ordinary menu item, product or service promoted at its usual price is not an Offer unless DiscGo approves it. Offers need not be exclusive to DiscGo, and DiscGo does not require a special DiscGo-only price.
Merchant obligations
The Merchant must ensure that its business, branch, Offer, price, eligibility, availability, dates and redemption terms are complete, accurate and current; honour every live Offer as published; maintain all required licences, approvals and permits; hold the rights needed for supplied names, marks, menus, photographs, text and other material; and comply with applicable consumer, advertising, intellectual-property and privacy laws. The Merchant must promptly correct or withdraw an unavailable, inaccurate or misleading Offer.
Transactions and DiscGo’s role
Transactions are between the Merchant and the user; the Merchant remains responsible for the goods or services, fulfilment, refunds, warranties and consumer obligations. DiscGo is not the seller, supplier, agent or broker. DiscGo may reject, format, suspend, edit or remove content where reasonably necessary for legality, accuracy, quality, security or compatibility, but will not change an Offer’s commercial substance without approval unless required by law or a competent authority.
5. Intellectual property, data and confidentiality
Merchant content and licence
The Merchant retains ownership of its content. While the relevant listing or Offer is published, the Merchant grants DiscGo a non-exclusive, royalty-free, worldwide licence to host, reproduce, format, adapt, translate, distribute, communicate and display that content through DiscGo and the service providers supporting it. DiscGo may use identifiable Merchant content in external marketing only with the Merchant’s specific approval. After termination, DiscGo will cease new use but may retain copies required for backups, compliance or legal claims.
DiscGo intellectual property
DiscGo retains all rights in its website, app, technology, branding, designs and materials.
Reports and confidentiality
Merchant reports contain aggregated activity information and do not identify DiscGo users; the Merchant must not attempt to identify anyone from reporting data. Each party must protect the other’s non-public commercial, technical and financial information, use it only to provide, receive or enforce the Services, and disclose it only where authorised or required by law.
6. Acceptable use and third-party services
Acceptable use and account security
You must not misuse the Business Site, QR codes, accounts or Services; provide false or misleading information; impersonate another person or business; introduce malicious code; interfere with operation; bypass security or access controls; scrape or systematically extract data without permission; reverse engineer DiscGo technology except where law permits; or use DiscGo for unlawful, misleading or infringing activity. A Merchant is responsible for activity performed through access it authorises and must notify DiscGo promptly of suspected unauthorised access.
Third-party services
Third-party payment, messaging, hosting, analytics and linked services may have their own terms and privacy notices. DiscGo is not responsible for a third party’s independent acts or omissions except where law provides otherwise.
7. Suspension, termination and refunds
Suspension
DiscGo may immediately suspend an Offer, listing or account that is unlawful, materially inaccurate, not being honoured, creates a material security risk or is subject to a credible consumer or regulatory complaint. DiscGo will notify the Merchant promptly and state the reason unless prohibited by law or a competent authority.
Termination
Either party may terminate where the other commits a material breach and fails to remedy it within 14 days after written notice. DiscGo may terminate immediately where continued performance would be unlawful or where the Merchant engages in fraud, deception, gross misconduct or conduct of comparable seriousness.
Plan withdrawal, refunds and surviving terms
If DiscGo withdraws its paid plans as a whole, it will give at least 30 days’ notice; annual fees attributable to unused whole months will be refunded and a monthly plan will end without further charge. Where DiscGo Business (Free) remains available, a listing may continue on that plan unless the Merchant declines. Fees are otherwise non-refundable, without restricting any mandatory right to refund, re-performance, compensation or another legal remedy. Termination does not affect obligations relating to an Offer validly obtained before removal or provisions intended to survive.
8. Availability, liability and claims
Site information and availability
The Business Site provides general commercial information, not legal, tax, financial or other professional advice. DiscGo does not guarantee uninterrupted or error-free access and may correct, update, suspend or withdraw content or functionality.
Liability limits
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, wilful misconduct, gross fault, death or personal injury, breach of confidentiality or data-protection obligations, or infringement of third-party intellectual-property rights. Subject to that rule, neither party is liable for indirect or consequential loss, including loss of profit, revenue, goodwill or opportunity. DiscGo’s aggregate liability relating to paid Services in any 12-month period will not exceed the fees paid or payable for the affected Services during that period; liability relating to free Services is limited to the fullest extent permitted by law.
Merchant responsibility
The Merchant remains responsible for reasonable losses and third-party claims caused by its unlawful content, breach of Section 4 or failure to honour an Offer, except to the extent caused by DiscGo’s own breach, unapproved alteration or failure to mitigate.
9. Changes and general provisions
Amendments and cancellation rights
DiscGo may amend these Terms on at least 30 days’ notice. An amendment applies from the next annual renewal or, for a monthly subscription, the first renewal at least 30 days after notice; for Business Free it applies 30 days after notice. A legally required change may take effect earlier with as much notice as reasonably practicable. If a change materially reduces paid Services, the Merchant may cancel within 30 days after notice; annual fees attributable to unused whole months will be refunded and a monthly plan will end without further charge.
Events beyond control
Neither party is liable where an event beyond its reasonable control prevents performance, provided it gives prompt notice and takes reasonable steps to reduce the effect.
Relationship and assignment
The parties are independent contractors. DiscGo may assign an agreement to an affiliate or successor by written notice if the Merchant’s rights are not reduced; the Merchant may assign only with DiscGo’s prior written consent, not to be unreasonably withheld.
Entire agreement and enforceability
These Terms, the accepted registration record or Order and incorporated promotional terms form the entire agreement concerning the Services. If a provision is invalid, it will be limited only as necessary and the remainder continues. A delay in exercising a right is not a waiver.
10. Governing law and contact
These Terms are governed by UAE federal law as applied in the Emirate of Dubai, and the Courts of Dubai have jurisdiction. Notices and questions may be sent to DISCGO TECH - FZCO, Dubai, UAE, at partners@discgo.co.