Terms of Use

Our Terms & Conditions outline how your access to and use of the DiscGo mobile application(s), website(s), and related services is governed.

Last Updated on February 24, 2026.

By accessing or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

  1. Who we are and how to contact us

1.1 The Service is operated by DISCGO PORTAL, a company established in Dubai, United Arab Emirates (“DiscGo”, “we”, “us”, “our”).

1.2 Contact:

    - Support email: support@discgo.co

    - In-app support: You > Support

  1. Definitions

“Advertiser” means any third party whose advertisements appear in the Service.

“Advertisements” means paid advertising units such as banner ads and full-screen ads (including video) displayed in the Service.

“Business Partners” means partners who collaborate with DiscGo, including sponsors, advertisers, and partner platforms.

“Merchant” means a third-party business that provides goods/services (e.g., restaurants, salons, attractions).

“Offer” means any discount, benefit, promotion or deal displayed in the Service.

“Partner Platforms” means third-party platforms that provide offer data to DiscGo (including via APIs or feeds).

“Sponsored Listing” / “Sponsored” means an Offer or listing that receives paid placement or promotion in the Service.

3. What DiscGo does and does not do

3.1 DiscGo is an aggregator and discovery tool. We help you:

    (a) discover Offers and benefits from Partner Platforms and Merchants; and/or

    (b) organize and track your use of Offers (including estimated savings), depending on the features available.

3.2 We do not currently contract directly with Merchants to create discounts (although this may change in the future).

3.3 Offers and listings are generally provided by Partner Platforms, Merchants, and/or Business Partners. Transactions (e.g., purchases, redemptions, bookings) are between you and the Merchant and/or Partner Platform, not DiscGo.

3.4 DiscGo is not responsible for the Merchant’s/Partner Platform’s products, services, fulfilment, availability, or whether an Offer is honoured.

  1. Eligibility and account

4.1 You must be at least 18 years old to use the Service. If you are under the age of legal majority in your jurisdiction, you may use the Service only with the consent and supervision of a parent/legal guardian.

4.2 If you create an account, you must provide accurate information and keep your credentials confidential. You are responsible for all activity under your account.

  1. Advertisement, sponsored listings, and monetisation

5.1 The Service may include:

    (a) Sponsored Listings (clearly labelled “Sponsored” or similar);

    (b) Banner ads; and

    (c) Full-screen ads (including video) (“Full-screen Ads”).

5.2 Ad labelling: We aim to clearly label advertising material as advertising (for example, “Ad” or “Sponsored”), and Sponsored Listings will be labelled.

5.3 Full-screen Ads requirement (ad-supported experience):

    (a) In the free/ad-supported version of the Service, certain actions or features may require you to view a Full-screen Ad for a limited duration (generally not exceeding 30 seconds) before you can proceed.

    (b) If you do not wish to view Full-screen Ads, you may choose not to proceed with that action/feature or you may subscribe to an ad-free plan (see section 6).

    (c) If an ad fails to load due to technical reasons, the relevant action/feature may be delayed or temporarily unavailable; we will aim to restore functionality as soon as reasonably practicable.

5.4 We may receive fees/commissions from Advertisers, Partner Platforms, or Business Partners when you view/click ads, click through to partner sites, or redeem Offers. Unless clearly stated at the point of transaction, this does not increase the price you pay to the Merchant/Partner Platform.

  1. Offer information, accuracy, and feedback

6.1 Third-party sources. Many listings and Offers are sourced via Partner Platform APIs/data feeds or provided by Business Partners/Merchants.

6.2 Not inaccurate by design. We do not intentionally publish inaccurate information, but errors may occur due to third-party updates, delays, or technical issues (e.g., Offer expired, changed terms, incorrect opening hours).

6.3 What we do if something is wrong. If we become aware of an issue (including through user reports), we will review it in good faith and, where appropriate, correct or remove the affected content as soon as reasonably practicable.

6.4 Reporting inaccuracies. You can report incorrect listings or other content through in-app support or email at [support@discgo.co]. Please provide details (screenshots, outlet name, date/time) to help investigation.

6.5 Verify before relying. You should verify Offer details with the Merchant/Partner Platform before relying on them, especially for restrictions, exclusions, blackouts, eligibility, and validity.

  1. Third-party links and services

7.1 The Service may link to third-party websites/apps (including Partner Platforms). Those third parties are responsible for their own services, terms, and privacy practices.

7.2 DiscGo does not control third-party services and is not responsible for their content, availability, or your transactions with them.

  1. User Content

8.1 If you submit content (feedback, reviews, comments, etc.), you remain responsible for it.

8.2 You grant DiscGo a worldwide, non-exclusive, royalty-free licence to use, reproduce, display, and modify your User Content as needed to operate, improve, and promote the Service.

8.3 We may remove User Content where we reasonably believe it is unlawful, misleading, abusive, infringes rights, or breaches these Terms.

  1. Intellectual Property

9.1 DiscGo and its licensors own the Service and associated intellectual property. You may not copy, modify, distribute, or exploit the Service except as permitted by these Terms or law.

9.2 Third-party logos and trademarks belong to their respective owners.

  1. . Acceptable Use

You must not:

(a) use the Service unlawfully;

(b) scrape/crawl/harvest data in bulk or use automated tools without permission;

(c) attempt to bypass security or access controls;

(d) interfere with the Service (malware, denial-of-service, etc.);

(e) use the Service to build a competing product using our data/content.

  1. . Service availability and changes

11.1 The Service is provided “as is” and “as available”. We do not guarantee uninterrupted availability.

11.2 We may update or change features to improve the Service, comply with law, or reflect partner changes.

11.3 If a change materially affects your rights or obligations, we will provide notice where reasonably practicable.

12. Disclaimers (within legal limits)

12.1 The Service is an information and discovery tool. DiscGo does not guarantee the accuracy, completeness, or availability of Offers.

12.2 DiscGo does not provide professional advice (legal/financial/tax/medical).

12.3 Nothing in these Terms excludes or limits any rights that cannot be excluded under applicable law.

13. Limitation of liability (within legal limits)

13.1 To the extent permitted by law, DiscGo will not be liable for indirect or consequential losses, or losses not caused by our breach or negligence.

13.2 We are not liable for losses arising from third-party actions/omissions (Merchants, Partner Platforms, Advertisers), except to the extent such liability cannot be excluded under applicable law.

13.3 Nothing in these Terms limits liability that cannot legally be limited.

14. Suspension and termination

14.1 You may stop using the Service at any time.

14.2 We may suspend or restrict access if we reasonably believe you have materially breached these Terms, for security reasons, or where required by law. Where reasonably practicable, we will explain the reason and how you can resolve it.

14.3 If you have a Subscription, cancelling access to the Service does not by itself cancel your Subscription; you must cancel via the relevant store/provider.

15. Governing law disputes

15.1 These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, without prejudice to mandatory consumer protection rights.

15.2 Courts of Dubai shall have jurisdiction, unless applicable law provides otherwise.

15.3 You may also be able to raise complaints with the relevant consumer protection authority.

16. How to contact us

Email: support@discgo.co
Address: Dubai, UAE

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